Digital Citizen Engagement for Government Masterclass 2015

EXPLORE

• Facilitating greater interconnectivity and citizen collaboration through online ideation and crowd-sourcing tools and platforms

• Establish engagement objectives that will outline the planned deliverables of your digital strategy

• Tackle key challenges and opportunities, enabling movement towards greater transparency, citizen participation, and multichannel service excellence

• Foster support for digital citizen engagement strategies through increasing both employee and management participation

• Achieving greater public participation and co-creation for improved citizen-centric policy design and program delivery

• Leveraging multiple digital and social channels to communicate efficiently with diverse stakeholders

• Determine organisational engagement risks, establishing tools to both manage and mitigate these

• Developing and implementing effective digital strategies to connect and engage with the public online


http://liquidlearning.com.au/documents/DCE1115/DCE1115_W.pdf

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