Earlier today, March 23, 2016, Good Earth Outdoor announced the initiation of its new water feature maintenance and repair service. The main aim of this development is to provide better service to their existing and new water garden customers.
Previously, the company did not have a dedicated crew to handle the maintenance so sometimes it was difficult to get to their customers who needed maintenance work on their ponds as quickly as they would have liked. Spring is a very busy time for water features as clean outs are generally performed at this time, as well as just making sure everything is operating as it should. After a long winter of relative inactivity the pond comes back to life in spring.
Dan Stanza, owner of Good Earth Outdoor, says, We wanted to find a better way to make sure we could take care of our customers quickly when they really needed our services to get their ponds up and running and looking amazing again. And this ties in with our overall commitment to provide the best possible service. There are many landscaping companies that talk about offering great customer service, but often it's just talk. We, on the other hand, make serving our customers well a priority."
So as a breath of fresh air, Good Earth Outdoor will be offering the same type of attention to detail and quality workmanship as they provide on their pond and landscape installations. Their objective is always to exceed their customer's expectations in all areas of the project from the initial phone conversation to after the job has been completed. Dan states that he learned this lesson from his dad who always advised him that one of the most important things in business was to treat customers as family.
He also mentioned, We want to give our customers the peace of mind that their water feature is in good hands and if they have a question or a need for something we are only a phone call away. Part of our company culture is to WOW our customers and we do everything we can to get that reaction. We feel that this new service will help us maintain that very favorable response to what we do."
Good Earth Outdoor is starting up their 7th year in business, however Dad Glenn has been landscaping for 30 years and is still a going strong contributing to the overall success of the company. Since Good Earth Outdoor's inception they have always striven to be among the best of the best in the Kansas City metro area.
The new water feature maintenance and repair service is currently up and running and the company will provide a full rundown of necessary items to address for those with ponds, water features, and water gardens. To find out more visit their website at www.goodearthoutdoor.com.
