OKLAHOMA CITY - Feb. 1, 2020 - Statistics show annually millions of Americans do not seek medical care due to lack of transportation.

SendaRide is working to change that statistic.

Missed appointments cost health care providers an estimated $150 billion annually with "no-show" rates approaching as high as 30% in some specialties. SendaRide was created for the health care industry, providing non-emergency medical transportation so patients are able to make their medical appointments. "We saw a need and addressed it," said CEO Laura Fleet, after finding herself in need of transportation to physical therapy appointments. "We are focusing on the health care industry because that's where we saw the biggest need, and the largest impact. By providing a door-to-door transportation service, our riders feel safe and hospitals and health systems improve their patients' health, reduce the number of patient no-shows and improve their bottom line. It's a win for everyone."

SendaRide's unique model is changing the face of non-emergency medical transportation. Unlike other rideshare services, SendaRide offers door-to-door concierge service for its riders. SendaRide recruits their drivers from the healthcare industry. These drivers are carefully vetted and trained on SendaRide's concierge service. They expect more from their drivers, but they also pay more for that personalized service. And in the end, riders receive the benefit from the special time, compassion, and attention they take in hiring only the best drivers.




The SendaRide model benefits the health care industry by:

Improving patient health outcomes by ensuring patients get the care they need, when they need it, and in the right setting.

Improving operational efficiency, i.e. patient throughput and reduced length of stay, which reduces operating costs.

Improving patient "no-show" rates - which generates additional revenue.

Hospitals and health systems are partnering with SendaRide for their health care features, reliability, on-time service and patient satisfaction ratings. Concierge service that is also HIPAA-compliant is unique to the rideshare industry, but not unique to SendaRide. It's their standard. Friendly Care Partners (drivers), door-do-door service and the assurance that each rider will arrive at their destination safely: That's the SendaRide Standard.




For more information on partnering with SendaRide, contact Laura Fleet at business@SendaRide.com, 1-800-731-1885 or, by visiting www.sendaride.com.