Buffalo, NY - IVR Technology Group created a simple interface that guides users through an intuitive message creation process. Automated phone calls, text messages and/or e-mails can be created at any time and be sent immediately be set to distribute at a later date/time.
"40% of business owners say that multichannel communication is simply too complex to integrate into their operations," said Mike Byrne, CEO of IVR Tech. "nResponse mitigates this concern by allowing users to manage contact lists, create and store their custom messages and keep track of customer communication preferences all in one place."
nResponse further enhances business communications by providing users with comprehensive reporting in real time. These reports provide allow every aspect of a campaign to be tracked and analyzed. Armed with this information, users can identify trends and make immediate improvements where necessary.
How Businesses Use nResponse:
• Emergency notification: reduce the negative impact of a dire situation by communicating with the right people immediately. You'll be able to share what's happening, what others should do and any other relevant information.
• Event reminder: let your constituents know when you're hosting a promotional event, a fundraiser or any other type of gathering. With nResponse, you'll be able to let your clients know the details of your event. Share the date, time, cost, location and more through text, e-mail or voice message.
• Delay/closing notification: in case your business needs to close early or delay opening, you'll be able to alert your customers all at once. This will save your team the time, money and headache of having to contact each person individually.
• Special offer: Spread the word about a special offer, a promotion or a sale instantaneously. You can even include an exclusive sale code in your message.
For more information, please visit http://www.ivrtechgroup.com/nresponse or connect with us on Facebook at http://www.facebook.com/IVRTechnologyGroup, on Twitter at @IVRTechGroup or on LinkedIn, https://www.linkedin.com/company/ivr-technology-group.
About IVR Technology Group
IVR Technology Group is a voice and text application development agency that delivers within a single user experience, enabling your business to communicate more efficiently. The company build and hosts its applications in platinum grade security environment and offers a flexible range of services, from self-service to white glove account handling.
Based in Buffalo, NY, IVR Tech has built over 2,500 applications for clients in various industries but has placed a strong focus on working with compliant-driven industries. IVR Tech specializing in providing state-of-the-art custom IVR, hosted contact center and compliant hosting solutions.
'#
MEDIA CONTACT
Kristen Schober
Marketing Director
kristen.schober@ivrtechnology dot com
Media Contact
IVRtechgroup
800-438-1709
