DERBY, U.K. -- With over 500 field engineers based throughout the country, Comex 2000 was in need of a centralised document archive that would cut time spent manually sifting through job sheets. Previously each document had to be manually stored and then retrieved for auditing processes.

Dean Robinson, Operations Manager at Comex 2000, comments, "There is a high risk of documentation loss or damage in our current process, a risk that we can no longer take. Our documentation is currently held in the head office but the Invu system will provide an electronic portal with all the necessary information."

Robinson continues, "We needed to implement a document management system to automate the business processes and reduce the costs currently incurred by renting additional storage space. There is a legal requirement for us to retain specific documents for up to seven years, so you can imagine our files are huge!"

Invu Document Management and Capture will be configured to provide a scanning and storage solution which will be accessible to all company personnel in need of those details. The system has been designed to allow users to store and index different types of documents while creating an electronic record and audit trail. The result will be a vastly improved retrieval process for Comex 2000.

"The proposed implementation will not only improve efficiency but also enable us to gain greater control and visibility over field engineer operations. The Invu solution was recommended to us by our auditors and I can firmly say the experience we've received to date is second to none. The Invu team have taken the time to understand our business and our processes and we are looking forward to reaping the rewards of the system in the coming months.", Robinson concludes.

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