"Three Years Warranty" comes from Shenzhen Coco Furniture
(update registered: Shenzhen House Kindom Furniture Co.,ltd).
We are manufacturer,not trading company. When you tpye "Coco Furniture" from Google,then you will find our official company website to see more about us.
Shenzhen Coco Furniture Co.,Ltd ,(update registered: Shenzhen House Kindom Furniture Co.,ltd). set up in 2005 in Shenzhen City, is a Sino-UK Cooperation Group Limited Enterprise which specializes in modern classic furniture,dinning table and chair,coffee table,bar table and chair, contemporary style fabric sofa and leather sofa.
Minimum order quantity (updated on 9th Sep 2012)
No minimum order quantity limited,any quantity is welcomed.But minimum order amount is $350 for start.
Shipment service
We can help to find a good shipping forwarder to ship the goods to the destination port. However,if you have a good shipping forwarder,we can also use yours.
Price terms
FOB Shenzhen for 40ft GP or 40ft HC container; FCA for 20ft container; EXW for less container loaded
Productswarranty We provide 36 months products warranty to make sure our customers obtain good sales. (All is valid for 36 months except for the PU items with 12 months warranty)
Prodution lead time
One 20ft container 35~40 days One 40ft or 40'HC container will be 40~45 days.
Less container loaded (LCL) products same production time as one 20 ft container. (noted:if one container mix over 20 items,please give us 1 week more for production; if one container mix over 30 items, please give us 2 weeks more for production.)
Replacement Policy
As to oversea's orders we guarantee 36 month (except for PU items) for any reason. In case that any defect item is found,please send us emails with specifics and pictures. We will send replacements part like the legs/arms/cushions to repair the furnitures or make new replacement in any coming orders.Considerating the overseas' long distance apart from China, small spare part for urgent needed can be sent by DHL (Less than 100USD DHL fees) and big spare part (Over 100USD deliver cost) can be sent by next coming order. In another way we will solve as discount with next order. we anyhow will give the solution for meeting any problem.
Products Inspection Policy
Since we provide 36 months guarantee, hereby we kindly require no inspection because our warehouse size limited. If new customer require to come to inspect goods, we can only provide the random inspection due to our warehouse size limited. Please kindly inform us one month in advance in case of the inspection is needed.
The leather / fabric / stainless steel what we use
The leather what we use is only italian top grain leather or aniline leather. We never use the inferior split leather, second leather or PVC. The stainless steel what we use is SUS304#, Either polish or matte finish which depends on different designs.All the fabric what we use is the high quality fabric.
Fabric or leather swatches availabe
We can use DHL to airmail the leather/ fabric swatches including our catalogue for free to those customers who is going to make orders from us.
Extra Wood Pallet package service
If the goods is less container loaded,the goods has to be packed by a extra wood pallet to protect the carton box.which need to add a extra 6USD per box. It can make sure no damage on way of comlex transportantion
The leather in the market has 3 styles what we use as following:
1. italian leather ranged from 13.5RMB ~14.5RMB per square inch.
2. Semi-aniline leather range from 14.0RMB~15.5RMB per square inch.
3. Full aniline leather range from 15.3RMB~16.8RM
